Have you thought about becoming a professional media server operator or user? Unsure of what technical skills you need to become one? In part 11 of our guide, Ian D. Johnson discusses characteristics when choosing media server software with the focus on his preferred system, Dataton WATCHOUT.
A Dataton Academy certified trainer with a background in theater technology, Ian Johnson has seen both sides of technical support, asking the questions as well as advising others. In this blog, he shares his three key strategies for maximizing tech support time and quality. Read on!