---
title: News & Views - a blog from Dataton | Ian Johnson
description: Ian grew up in the Chicago theater scene working firstly as a carpenter and then AV specialist. After graduating North Central College in 2011 he began to work with WATCHOUT and projection systems in general. Ian currently works as a product specialist and lead trainer at Show Sage, LLC. He has been a WATCHOUT Super User for the past eight years and has taught WATCHOUT to others for almost five. When he’s not working with WATCHOUT, Ian enjoys motorcycling, board/ video gaming, and comics.
---

[![News & Views](https://newsandviews.dataton.com/hs-fs/hubfs/Templates/news_and_views_logo.jpg?width=165&name=news_and_views_logo.jpg "News & Views")](https://blog.dataton.com/blog?hsLang=en-us)

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## Ian Johnson

Ian grew up in the Chicago theater scene working firstly as a carpenter and then AV specialist. After graduating North Central College in 2011 he began to work with WATCHOUT and projection systems in general. Ian currently works as a product specialist and lead trainer at Show Sage, LLC. He has been a WATCHOUT Super User for the past eight years and has taught WATCHOUT to others for almost five. When he’s not working with WATCHOUT, Ian enjoys motorcycling, board/ video gaming, and comics.

### Recent posts

# [Guide to becoming a media server pro – Part 11: Choosing a system](https://newsandviews.dataton.com/guide-to-becoming-a-media-server-professional-part-11?hsLang=en-us)

 By [Ian Johnson](https://newsandviews.dataton.com/author/ian-johnson) 11. March 2021

[![](https://newsandviews.dataton.com/hubfs/part11-%20choosing%20a%20system.jpg)](https://newsandviews.dataton.com/guide-to-becoming-a-media-server-professional-part-11?hsLang=en-us)

 

*Have you thought about becoming a professional media server operator or user? Unsure of what technical skills you need to become one? In part 11 of our guide, Ian D. Johnson discusses characteristics when choosing media server software with the focus on his preferred system, Dataton WATCHOUT.*   

[Read more](https://newsandviews.dataton.com/guide-to-becoming-a-media-server-professional-part-11?hsLang=en-us)

 0 Kommentarer [Klikk her for å lese/skrive kommentarer](https://newsandviews.dataton.com/guide-to-becoming-a-media-server-professional-part-11?hsLang=en-us#comments-listing)

 Temaer: [watchout](https://newsandviews.dataton.com/topic/watchout), [mediaserver](https://newsandviews.dataton.com/topic/mediaserver), [professional](https://newsandviews.dataton.com/topic/professional)

# [Maximizing tech support: get ready, get smart](https://newsandviews.dataton.com/maximizing-tech-support?hsLang=en-us)

 By [Ian Johnson](https://newsandviews.dataton.com/author/ian-johnson) 12. September 2020

[![](https://newsandviews.dataton.com/hubfs/maximize_tech_support.jpg)](https://newsandviews.dataton.com/maximizing-tech-support?hsLang=en-us)

A Dataton Academy certified trainer with a background in theater technology, Ian Johnson has seen both sides of technical support, asking the questions as well as advising others. In this blog, he shares his three key strategies for maximizing tech support time and quality. Read on!

[Read more](https://newsandviews.dataton.com/maximizing-tech-support?hsLang=en-us)

 0 Kommentarer [Klikk her for å lese/skrive kommentarer](https://newsandviews.dataton.com/maximizing-tech-support?hsLang=en-us#comments-listing)

 Temaer: [professional](https://newsandviews.dataton.com/topic/professional), [communication](https://newsandviews.dataton.com/topic/communication), [covid19](https://newsandviews.dataton.com/topic/covid19), [tech support](https://newsandviews.dataton.com/topic/tech-support)

[All posts](https://newsandviews.dataton.com/all)

### About News & Views

This blog is created by [Dataton](https://www.dataton.com), and is about multi-display software and surrounding technologies, media servers, content creation - basically anything within the AV industry that serves to enrich the audience experience! Since the 90s, Dataton has published News & Views, with content reflecting the world of multimedia communication. Views, info, and opinions expressed in News & Views are solely those of the individual authors!

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